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"The row has different number of columns than header row." error when you run the Post Move Cleanup Tool in Lync Server 2013


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Symptoms

Assume that you are in a Microsoft Lync Server 2013 environment whose system region is set to German. When you run the Post Move Cleanup Tool, you may receive an error message that resembles the following:
ERROR: The row has different number of columns than header row.
ERROR: sip:xxx@domain.com,00000000-0000-0000-0000-000000000000,xxx.domain.com,Date Time,xxxx,xxxx,xx,xxxx,xx,xxxx,x,xxxx,xxx,xxxx,x,xxx,xxx,xxx,xxxx,x,Success,0,0,0
ERROR: The summary file is not recognizable. Please check command line and ensure correct summary file is passed.

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Cause

This issue occurs because the time value in the MoveResults.csv file is in an incorrect format in German regional settings.

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Resolution

To fix this issue, install the January 2017 cumulative update 5.0.8308.984 for Lync Server 2013.

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Keywords: kbQFE, kbsurveynew, kbfix, kbExpertiseAdvanced

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Article Info
Article ID : 4010080
Revision : 13
Created on : 1/19/2017
Published on : 1/19/2017
Exists online : False
Views : 229