The In-App SDK is a new partner focused team in MSEG with a charter to help accelerate Support as a service and onboarding MSFT partners to have support experiences within their mobile, desktop or web apps. InApp team is building SDKs/APIs for MSFT partners with a goal to:
- Allow easy integration or extension of support experiences in the products
- Simplify the development, onboarding & admin process
- Provide multi-platform support for iOS, Android, Windows, & Web
- Provide integrated agent tooling & case management
- Provide access to rich data and BI to measure and run your business