XADM: Problems Occur When You Use OWA to Create an All-Day Appointment That Spans Several Days

If you use Microsoft Outlook Web Access (OWA) to create an all-day appointment that spans more than one day, the appointment may not be booked correctly. For example, this problem occurs in the following scenario:

1. Use Microsoft Internet Explore and OWA to log on to an Exchange 2000 computer.
2. Click Calendar, click August 30, 2003 in the Calendar, and then click New.
3. Type a subject for the appointment, and then type a location.
4. Set the end date to Saturday, September 6, 2003.
   
   The start date is already set to Saturday, August 30, 2003.
5. Click to select the All day event check box, and then click Busy next to Show time as.
6. Click Save and Close.

In this scenario, the appointment's end date changes from 8/30/2003 to 10/1/2003. All of the month of September is booked instead of only the first week.

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. Component: OWA

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.