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Error Message When You Try to Resume After Hibernating


View products that this article applies to.

This article was previously published under Q328657

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Cause

This problem may occur if the following conditions are true:
  • Your computer has more than 4 gigabytes of RAM.
  • Your Boot.ini file does not contain the /pae switch

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Resolution

To resolve this problem, add the /pae switch to your Boot.ini file. To do so, follow these steps:
  1. Click Start, and then click Run.
  2. Type X:\boot.ini, where X is the drive letter of the location of the boot files.
  3. Type /pae at the end of the line that corresponds to your operating system.
  4. Save the file, and then restart the computer.

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More information

When you install Windows, Setup automatically adds the /pae switch to your Boot.ini file when it detects more then 4 gigabytes of memory. Therefore, the symptoms described in this article may occur only under the following circumstances:
  • After you install your operating system, you add memory so that your total installed memory exceeds 4 gigabytes.
  • You manually edit your Boot.ini file to remove the /pae switch.
For additional information about the Physical Address Extension (PAE) switch, click the following article numbers to view the articles in the Microsoft Knowledge Base:
311578� HOW TO: Edit the Boot.ini File in Windows 2000
283037� Large Memory Support Is Available in Windows 2000

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB328657, kbprb, kbnofix, kbbug

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Article Info
Article ID : 328657
Revision : 7
Created on : 2/28/2007
Published on : 2/28/2007
Exists online : False
Views : 351