PRB: ASP pages do not process and DCOM event 10010 appears in the system event log

When you try to browse Active Server Pages (ASP) pages, you may receive the following error message in the browser: If you clear the Show Friendly HTTP Error Messages check box in the browser, you receive the following error message in the browser: You receive an error message like the following in the system event log: This error message is followed in the event log by a warning message that is similar to one of the following:


You may also see entries similar to the following in your %SystemRoot%\Iis5.log file:
Additionally, you may see an error message that is similar to the following when you use the FileMon utility to monitor file activity:

The NT AUTHORITY\Authenticated Users or NT AUTHORITY\INTERACTIVE entries have been removed from the Users group.

Add these users back to the Users group, and then restart Internet Information Services (IIS):

1. Click Start, click Programs, click Administrative Tools, and then click Computer Management to open the Computer Management console.
2. In the left pane, expand Local Users and Groups, and then click the Groups folder.
3. In the right pane, right-click the Users group, and then click Properties.
4. Click Add.
5. In the Select Users or Groups dialog box, locate the Look in drop-down box, and then select the local computer.
6. Select Authenticated Users, and then click Add. Select INTERACTIVE, and then click Add. Click OK, click Apply, and then click Close to close the properties for the Users group.
7. In the left pane, expand Services and Applications, and then click Services.
8. In the right pane, right-click IIS Admin Service, and then click Restart.
9. In the Restart Other Services confirmation dialog box, click Yes.

For information about the FileMon utility, visit the following Sysinternals Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.