XGEN: How Special Folder Names Are Assigned for Multiple Language Clients in Exchange 2000 Server

This article discusses the way that the information store assigns folder names if your Exchange 2000 supports multiple-language MAPI and non-MAPI clients.

Folder Names for MAPI Clients

The first time that a user logs on to an Exchange 2000 mailbox by using a MAPI client (Microsoft Outlook, for example), the information store creates the special folders that Exchange 2000 uses in the language that is appropriate for that client. The information store determines the language by using the client's Locale ID property value. The client language is used to generate the folder names for the special Server folders, which include:

• Inbox
• Outbox
• Sent Items
• Deleted Items

The client language is also used to generate the names of the special Outlook folders (which are generated by Collaboration Data Objects [CDO]). These include:

• Calendar
• Contacts
• Drafts
• Journal
• Notes
• Tasks

Folder Names for Non-MAPI Clients

The first time that a user logs on to an Exchange 2000 mailbox by using a POP3 or IMAP4 client, (Microsoft Outlook Express, for example), the folder names are generated in the client language if either of the following conditions is true:

• The user completes a task that commits information to the server.
  
  -or-
• The user touches the server, such as by sending or receiving mail.

If a user logs on with a POP3 or IMAP4 client and does not touch the server, the folder names are not generated. For example, if a user logs on to the server and then immediately logs off of the server, they have not touched the server. If a user logs on to the server at a later date and then touches the server, the folder names are generated in the client language. For additional information about how folder names are assigned in Outlook Web Access (OWA), click the article number below to view the article in the Microsoft Knowledge Base:

Change the Language of the Folder Names

After the names of the special folders have been generated, the folder assignments cannot be changed. However, you can change the language of the folder assignments if the language to which they were set is incorrect. For example, if an uninitialized mailbox receives an e-mail message, the names of the folders are set to the language of the Exchange 2000 server, instead of to the language of the client.

NOTE: An uninitialized mailbox is a mailbox that has been created but whose owner has not yet logged on to it.

For additional information about how to rename special folders, click the article number below to view the article in the Microsoft Knowledge Base:
Another method to rename the special folders is to use Microsoft Outlook 2002. To do this, configure Outlook to use the language that you want the special folders to use on the Exchange 2000 server, and then start Outlook with the /resetfoldernames command-line switch. For additional information about command-line switches for Outlook 2002, click the article number below to view the article in the Microsoft Knowledge Base: