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XCON: Meeting Requests That Use the iCalendar Format Are Not Processed Correctly


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This article was previously published under Q325562

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Symptoms

When you send a meeting request in iCalendar format from a Post Office Protocol 3 (POP3) account in Microsoft Outlook to a user on a Microsoft Exchange 2000 Server computer, the Content-Type:text/calendar information is not recognized, and it is added as text to the body of the message. For example, when the recipient opens the message in Outlook, text that is similar to the following text is added to the body of the message:

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 10.0 MIMEDIR//EN
VERSION:2.0 METHOD:REQUEST BEGIN:VEVENT This problem does not occur when you send the meeting request to a user on an Exchange Server computer.

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Cause

This problem may occur if the meeting request is sent through the Internet Mail Service on the Exchange Server computer to the Exchange 2000 computer, and the Internet Mail Service is configured to route only incoming messages. Exchange Server does not recognize or understand the iCalendar format. As a result, the message is not processed correctly, and the Content-Type:text/calendar information is added as text to the body of the message.

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Resolution

To resolve this problem, configure the Internet Mail Service to re-route messages through an Exchange 2000 computer.

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More information

For additional information about how to configure the Internet Mail Service to re-route messages, click the following article number to view the article in the Microsoft Knowledge Base:
190710� XFOR: How to Use Internet Mail Service to Reroute Messages
For additional information about how to configure the Internet Mail Service for POP3 clients, click the following article number to view the article in the Microsoft Knowledge Base:
171032� XFOR: Configuring Internet Mail Service for PO171032 Clients
For additional information about how to troubleshoot iCalendar formatting issues in Outlook, click the following article number to view the article in the Microsoft Knowledge Base:
307313� OL2000: Outlook 2000 and Outlook 2002 iCalendar Interoperability Problems

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Keywords: KB325562, kbbug, kbnofix

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Article Info
Article ID : 325562
Revision : 5
Created on : 10/27/2006
Published on : 10/27/2006
Exists online : False
Views : 320