XADM: Cannot Create System Attendant Resource in Windows 2000 Cluster

After you install Exchange 2000 Server in a Windows 2000 cluster environment, you may try to create the Exchange System Attendant resource. When you try to do so, you may experience the following symptoms:

• You may receive the following error message:
  ID no: c0072030
  Microsoft Exchange System Attendant: There is no such object on the server
• The Event Viewer Application log may contain an entry that is similar to the following entry:
  Event Type: Error
  Event Source: MSExchangeCluster
  Event Category: (4)
  Event ID: 2076
  Date: date
  Time: time
  User: N/A
  Computer: computer name
  Description:
  Microsoft Exchange System Attendant: Cluster Service failed resource control function
  
  For more information, click http://search.support.microsoft.com/search/?adv=1.
  Data:
  0000: 30 20 07 80 0 .?
  O: (Objective)

This issue may occur if the "Active Directory Connections" container is not present in the following Active Directory location:

To resolve this issue, use the method for your environment:

Mixed Exchange 5.5 and Exchange 2000 Server Environment

In a mixed Exchange 5.5 and Exchange 2000 Server environment, the Active Directory Connections object must contain the correct Access Control List (ACL). To provide the correct ACL, run the setup /forestprep command. For additional information about how to do so, click the article number below to view the article in the Microsoft Knowledge Base:

Environment with Only Exchange 2000 Server

In an environment with only Exchange 2000 Server, re-create the missing Active Directory Connections object in the Active Directory:

1. Start Adsiedit.exe.
   
   NOTE: Adsiedit.exe is available on the Windows 2000 installation CD-ROM as one of the Support Tools. To install the Support Tools, run Setup.exe in the Support\Tools folder, and then follow the instructions on the screen.
2. Double-click Configuration Container, double-click CN=Configuration,DC=domain,DC=com, and then double-click CN=Services.
3. Right-click CN=Microsoft Exchange, point to New, and then click Object.
4. In the Select a class box, click container, and then click Next.
5. Type Active Directory Connections in the Value box, click Next, and then click Finish.
6. Verify that the Active Directory Connections object has been created in the CN=Microsoft Exchange container.

For additional information about re-creating the Active Directory Connections object, click the article number below to view the article in the Microsoft Knowledge Base: For additional information about the c0072030 error, click the article number below to view the article in the Microsoft Knowledge Base: