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XCCC: Error Message: System Cannot Find the File Specified (0xc0020002)

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This article was previously published under Q323730

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Symptoms

When you install Exchange Server 5.5 Service Pack 4, you may receive the following error message:
System cannot find the file specified

Microsoft Windows NT ID No: 0xc0020002
You receive the error message when you update the Microsoft Outlook Web Access (OWA) component.

NOTE: You may also receive this error message if you manually remove OWA, and then try to reinstall it.

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Cause

This issue can occur if you remove the Cmd.exe file from the %Systemroot%\System32 folder.

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Resolution

To resolve this issue, move the Cmd.exe file to the %Systemroot%\System32 folder, and then reapply Exchange Server 5.5 Service Pack 4.

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Keywords: KB323730, kbprb, kberrmsg

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Article Info
Article ID : 323730
Revision : 5
Created on : 10/27/2006
Published on : 10/27/2006
Exists online : False
Views : 283