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Visits by Browser, Version and OS Report Does Not Recognize Windows XP and Internet Explorer 6

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This article was previously published under Q322764

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Symptoms

The "Visits by the Browser, Version and OS" report may not correctly recognize visits from clients that are using Microsoft Windows XP or Microsoft Internet Explorer 6. Instead, the report shows that those clients are using Microsoft Windows 2000 and Internet Explorer 5.5.

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Resolution

To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack

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Status

Microsoft has confirmed that this is a problem in Commerce Server 2000.

This problem was first corrected in Commerce Server 2000 Service Pack 2.

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Keywords: KB322764, kbpending, kbui, kbbug

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Article Info
Article ID : 322764
Revision : 3
Created on : 6/28/2004
Published on : 6/28/2004
Exists online : False
Views : 386