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  2. XCCC: OWA E-mail Does Not Display Correctly and Appears Corrupted When It Is Composed by Using a Different Character Set

XCCC: OWA E-mail Does Not Display Correctly and Appears Corrupted When It Is Composed by Using a Different Character Set

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This article was previously published under Q322216

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Symptoms

When you log on to Microsoft Outlook Web Access (OWA) using an early version of a browser, such as Microsoft Internet Explorer 4, e-mail messages are not rendered correctly and may appear to be corrupted. This problem only occurs with e-mail messages that were composed by using a character set that is different from the character set that is used on the local Exchange 2000 computer.

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Workaround

To work around this problem, use a later version of your browser to read your OWA e-mail messages.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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More information

For additional information about character sets and Exchange 2000, click the following article number to view the article in the Microsoft Knowledge Base:
324999 XGEN: Overview of the Multiple Language Features of Exchange 2000 Server

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Keywords: KB322216, kbbug

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Article Info
Article ID : 322216
Revision : 4
Created on : 2/27/2007
Published on : 2/27/2007
Exists online : False
Views : 285