XADM: A Memory Leak in Store.exe Degrades Performance

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This article was previously published under Q322125

Symptoms

Over time, an Exchange 2000 server that is part of a mixed Microsoft Exchange Server 5.5 and Exchange 2000 environment may gradually become unresponsive. Clients may report an overall reduction in mail system performance. Exchange System Manager may not be able to connect the Information Store service and may display the database as offline.

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Cause

This problem may occur if the Information Store service is leaking memory.

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Resolution

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378� XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Messaging Database (MDB)

Collapse this tableExpand this table

File name	Version
Store.exe	6.0.5770.97
Davex.dll	6.0.5770.97
Dsaccess.dll	6.0.5770.97
Dscmsg.dll	6.0.5770.97
Excdo.dll	6.0.5770.97
Exmgmt.exe	6.0.5770.97
Exoledb.dll	6.0.5770.97
Exprox.dll	6.0.5770.97
Exres.dll	6.0.5770.97
Exsp.dll	6.0.5770.97
Exwmi.dll	6.0.5770.97
Jcb.dll	6.0.5770.97
Mad.exe	6.0.5770.97
Mdbmsg.dll	6.0.5770.97
Mdbsz.dll	6.0.5770.97
Phatcat.dll	6.0.5770.97

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Status

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

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