Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

IMs are duplicated at the receiver end in Skype for Business 2016


View products that this article applies to.

Symptoms

Assume that you send continuous instant messages (IMs) to a user in Microsoft Skype for Business 2016. Then you allow the toast notification window to be auto accepted. In the conversation window, you find every item but first gets duplicated. Also, in the Conversation History in Microsoft Outlook, you find that the conversation window shows duplicated IMs. 

↑ Back to the top


Resolution

To fix this issue, install the January 3, 2017, update (KB3128049) for Skype for Business 2016.

↑ Back to the top


Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 3213037
Revision : 1
Created on : 1/7/2017
Published on : 1/4/2017
Exists online : False
Views : 232