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FIX: Searching for a user on Lync Mobile returns no results after the November 2016 Cumulative Update for Lync Server 2013 is installed

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Symptoms

You install the November 2016 Cumulative Update for Microsoft Lync Server 2013. When you search for a user by using Lync Mobile, no results are returned. Additionally, an error entry is logged in the Application event log on the Lync Server that contains the following:
Event ID 20003
Source: LS UCWA

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Resolution

Update information

The following file is available for download from the Microsoft Download Center:

Download Download the Cumulative Update Server Installer update package.

Note Install this update on the server that is running Lync Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kbbug, kb

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Article Info
Article ID : 3212869
Revision : 1
Created on : 1/7/2017
Published on : 12/14/2016
Exists online : False
Views : 245