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iSCSI disks are lost on upgrade for StorSimple appliances after update 3172614 is installed on Windows Server 2012 R2

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Symptoms

When you update targeted StorSimple appliances that have the July 2016 update rollup for Windows 8.1 and Windows Server 2012 R2 installed on Windows Server 2012 R2, iSCSI disks are lost, and logical unit numbers (LUNs) go offline.

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How to get this update

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart information

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows Server 2012 R2
Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.
x64 Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Storport.sys6.3.9600.18549379,73609-Dec-201608:08x64
Stornvme.sys6.3.9600.1837857,18411-Jun-201619:52x64
Additional file information
x64 Windows Server 2012 R2
File propertyValue
File nameAmd64_006dca8a77d2e0bc2e1ecdcba7e5b0ef_31bf3856ad364e35_6.3.9600.18549_none_afb51537e8c9d7cf.manifest
File versionNot applicable
File size700
Date (UTC)09-Dec-2016
Time (UTC)08:17
PlatformNot applicable
File nameAmd64_microsoft-windows-storport_31bf3856ad364e35_6.3.9600.18549_none_186ac612040128c6.manifest
File versionNot applicable
File size81,770
Date (UTC)09-Dec-2016
Time (UTC)08:20
PlatformNot applicable
File nameAmd64_stornvme.inf_31bf3856ad364e35_6.3.9600.18549_none_a239ccc9c82f6774.manifest
File versionNot applicable
File size2,117
Date (UTC)09-Dec-2016
Time (UTC)08:20
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,335
Date (UTC)09-Dec-2016
Time (UTC)08:17
PlatformNot applicable

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Keywords: kbsurveynew, kbfix, kbexpertiseadvanced, atdownload, kb

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Article Info
Article ID : 3210083
Revision : 1
Created on : 1/7/2017
Published on : 12/15/2016
Exists online : False
Views : 223