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FIX: "Logs will not be generated until the problem is corrected" error in an Exchange Server 2016 environment

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Symptoms

In an Exchange Server 2016 environment in which drive D does not exist, an instance of event ID 6003 that resembles the following may be logged in the Application log:

SyncDelivery: Failed to create the log directory: D:\TransportRoles\Logs\Mailbox\SyncDelivery\Request
because of the error: Could not find a part of the path 'D:\'.. Logs will not be generated until the problem is corrected.

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Cause

The issue occurs because the Mailbox Transport service creates log files that are not in the path of %exchangeinstallpath%\logging.

In an Exchange installation where there is no drive D, the log files cannot be created, and therefore event ID 6003 is logged.

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Cumulative update information

For Exchange Server 2016

To resolve this issue, install Cumulative Update 4 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbsurveynew, kbnotautohotfix, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3209036
Revision : 1
Created on : 1/7/2017
Published on : 12/13/2016
Exists online : False
Views : 240