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The call control window flashes on incoming PSTN call in Skype for Business 2016

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Symptoms

When you receive a public switched telephone network (PSTN) call in Microsoft Skype for Business 2016, the call control window flashes.

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Cause

This issue occurs because PSTN conversation calls don't have a conversation ID to generate a unique handle value for each conversation window.

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Resolution

To fix this issue, install the December 6, 2016, update (KB3127980) for Skype for Business 2016.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3207140
Revision : 1
Created on : 1/7/2017
Published on : 12/6/2016
Exists online : False
Views : 214