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Dialpad shows up unexpectedly in the Front of Room display when you receive a PSTN call from Skype for Business 2016-based LRS


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Symptoms

When you make an outgoing public switched telephone network (PSTN) call from lync room system (LRS) with other users in Microsoft Skype for Business 2016, a Dial pad UI shows up unexpectedly in the Front of Room display with "Hold", "Transfer" and other options available. Transfers aren't supported in LRS, so this UI should be blocked. In previous builds, LRS shows up a Dial pad static image instead of the dialpad itself.

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Resolution

To fix this issue, install the December 6, 2016, update (KB3127980) for Skype for Business 2016.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3207134
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2016
Exists online : False
Views : 225