Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

"Could not open this link" error when you try to open a UNC link with server name only in Skype for Business 2016


View products that this article applies to.

Symptoms

Assume that you receive an instant message (IM) in Microsoft Skype for Business 2016, and the IM contains a UNC link that contains only the server name (\\MachineName) or starts with file://. When you click the link, you can't open it, and you receive the following error message:
Sorry, we couldn't open the link.

However, if the UNC link contains the server name and the share name, you can open it without any errors. 

↑ Back to the top


Resolution

To fix this issue, install the December 6, 2016, update (KB3127980) for Skype for Business 2016.

↑ Back to the top


Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 3207130
Revision : 1
Created on : 1/7/2017
Published on : 12/6/2016
Exists online : False
Views : 128