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You cannot sign in Skype for Business 2015 (Lync 2013) because of the MEX document download failures


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Symptoms

Assume that you start to sign in Microsoft Skype for Business 2015 (Lync 2013), and there's a metadata download failure that causes later requests to fail. When the client retries the request, the MEX document download fails without trying to contact the server. However, if you contact the server to fetch this document to get the metadata information successfully, you can sign in the client.

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Resolution

To fix this issue, install the December 6, 2016, update (KB3127976) for Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3207121
Revision : 1
Created on : 1/7/2017
Published on : 12/6/2016
Exists online : False
Views : 265