Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You can't sign in Skype for Business 2015 (Lync 2013) successfully when the computer is unlocked

You can't sign in Skype for Business 2015 (Lync 2013) successfully when the computer is unlocked

View products that this article applies to.

Symptoms

Signing in Microsoft Skype for Business 2015 (Lync 2013) sometimes fails or loops in a corrupted state after you unlock the computer in the sign-in progress.

Additionally, you receive one of the following error messages when the issue occurs:
  • INVALID_SIP_ADDRESS
  • E_UNEXPECTED
  • INVALID_OBJECT_STATE

↑ Back to the top

Resolution

To fix this issue, install the December 6, 2016, update (KB3127976) for Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

↑ Back to the top

Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseadvanced, kb

↑ Back to the top

Article Info
Article ID : 3207117
Revision : 1
Created on : 1/7/2017
Published on : 12/6/2016
Exists online : False
Views : 390