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You can't sign in Skype for Business 2015 (Lync 2013) successfully when the computer is unlocked

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Symptoms

Signing in Microsoft Skype for Business 2015 (Lync 2013) sometimes fails or loops in a corrupted state after you unlock the computer in the sign-in progress.

Additionally, you receive one of the following error messages when the issue occurs:
  • INVALID_SIP_ADDRESS
  • E_UNEXPECTED
  • INVALID_OBJECT_STATE

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Resolution

To fix this issue, install the December 6, 2016, update (KB3127976) for Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseadvanced, kb

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Article Info
Article ID : 3207117
Revision : 1
Created on : 1/7/2017
Published on : 12/6/2016
Exists online : False
Views : 134