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Microsoft Social Engagement 2016 Update 1.11


Summary

Microsoft Social Engagement 2016 Update 1.11 is ready and will be released in October 2016. This article describes the features, fixes, and other changes that are included in this update.

New features introduced in Microsoft Social Engagement 2016 Update 1.11

Update 1.11 introduces the following features:  
  • Dynamics 365 update
    We recently launched the new Dynamics 365 suite of applications. As part of this, you will now see the new Dynamics 365 brand name referenced throughout the Microsoft Social Engagement application. Previous references to Dynamics CRM are now replaced with Dynamics 365. Note that this does not impact any of your existing connections or integration functionality with Dynamics CRM instances. 
  • Automation Rules Stats  
    For better visibility into the execution of your automation rules, we have added a new Stats panel. You can now see the execution statistics for the last 7 days to ensure the rules are working within your expectations. The panel displays the volume of posts the rules were executed on, broken down by the specific actions that were taken. Also, you can see the stats across all your rules or for a specific rule.
  • Office 365 Profile Photos
    Identifying users is now made easier with the ability to see their profile photos in Microsoft Social Engagement.

    We now acquire profile photos of users from Office 365 and display them in all areas of Microsoft Social Engagement where a user profile photo is shown. This includes the top navigation bar and other places such as the assignee on a social post or the users a social profile is shared with.

    To upload or edit your profile photo, we have added a quick link to your Office 365 profile page from the Microsoft Social Engagement navigation bar as well as Your Preferences page in Personal Settings.

    Note: Photos uploaded in Office 365 may take some time before they show up in Microsoft Social Engagement and may require a browser refresh or re-login.
  • Global Discovery of Dynamics 365 Online instances   
    We have updated the discovery of Dynamics 365 Online instances to work across all of our data center locations. When adding a new Dynamics 365 Connection in Microsoft Social Engagement, you are no longer required to manually select the data center location of your Dynamics 365 Online instance. 

    The new Check Instances button will automatically search and display all of your Dynamics 365 Online instances across all data center locations. You can then simply select the specific instance to connect Microsoft Social Engagement to.
  • Linked images and Videos on Twitter    
    Images and videos uploaded on Twitter and linked in tweets through t.co links are now being displayed within Microsoft Social Engagement in the details of a post in the post lists. This update helps to further improve the workflow by enabling the user to see right away linked images and videos without the need to leave Microsoft Social Engagement.

Issues that are resolved in Microsoft Social Engagement 2016 Update 1.11


In addition to the new features, Update 1.11 addresses the following issues and improvements: 
  • Fixed an issue where the content of tweets was cut off if the tweet had a t.co link included.
  • Fixed an issue where a search rule containing a Twitter handle (e.g. @hello) also acquired posts from other handles such as @hello_there.
  • Fixed an issue where a user with a Power Analyst role wasn’t able to edit, delete or create a search topic.
  • Fixed the "Retry" button on the post list: It now does what it says.
  • Improved the error message when actions on posts fail: It now says "Number of posts:" instead of just "Error:". 


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More Information

For more information see the Social Engagement Help Center.


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Article Info
Article ID : 3206160
Revision : 1
Created on : 1/7/2017
Published on : 11/14/2016
Exists online : False
Views : 77