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Text-mode Setup does not work during system partition creation in Itanium-based versions of Windows Server 2003 and of Windows XP


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This article was previously published under Q320417

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Symptoms

When you try to install an Itanium-based version of Microsoft Windows Server 2003 or of Microsoft Windows XP, the text-mode part of Setup does not work and may report an error message. This behavior may occur when any one of the following conditions is true:
Setup tries to create an Extensible Firmware Interface (EFI) system partition.
You try to manually create an EFI system partition.

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Cause

This behavior occurs when a partition other than the EFI system partition, such as the Microsoft Reserved (MSR) partition or a data partition, is the first partition on the drive.

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Resolution

To resolve this behavior, delete the first partition, delete the existing EFI system partition, and then restart Setup. Setup will then automatically create the EFI system partition as the first partition on the drive.

Warning When you delete a partition, all data on the partition is permanently deleted. After you delete a partition, your computer may not start. Do not delete a partition unless you are familiar with this process.

You can use Recovery Console, the Windows Preinstallation Environment (Windows PE), or a third-party low-level format tool to delete the existing first partition on the drive. For example, you can use the Windows Recovery Console and the Diskpart utility to remove the first partition and the existing EFI partition, and then you can run Setup to re-create the EFI system partition as the first partition on the drive. To do this, follow these steps:
1.Start your computer by using the startup disk, and then press R to start Recovery Console.
2. At the command prompt, type diskpart to start the Diskpart utility.
3.Click to select the first partition on the drive, and then press D.
4.Click to select the partition that contains the [Reserved] text, and then press D.
5.When you are prompted to confirm deletion of the Microsoft Reserved partition, press ENTER, and then press L.
6. Press ESC to exit the Diskpart utility.
7. Restart your computer, and then restart Setup.
Setup automatically creates the EFI system partition when there is space at the start of the drive and when no other EFI system partitions already exist.

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Keywords: KB320417, kbsetup, kbprb, kberrmsg

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Article Info
Article ID : 320417
Revision : 9
Created on : 10/30/2006
Published on : 10/30/2006
Exists online : False
Views : 324