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Lync Phone Edition telephones cannot put a call on hold if the "Music on Hold" feature is disabled


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Symptoms

Assume that you set the EnableClientMusicOnHold parameter to false in a Microsoft Skype for Business Server 2015 client policy. When you use a Microsoft Lync Phone Edition telephone, you cannot put a call on hold.

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Resolution

To fix this issue, install the November 2016 cumulative update 6.0.9319.272 for Skype for Business Server 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseadvanced, kb

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Article Info
Article ID : 3203152
Revision : 1
Created on : 1/7/2017
Published on : 11/7/2016
Exists online : False
Views : 206