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Garbled characters in the console after an upgrade to System Center Configuration Manager, current branch

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Symptoms

The Microsoft System Center Configuration Manager console displays garbled text for content in double-byte or extended character set languages. This text is visible in the following sections of the console:

  • Feature names and descriptions in the Update Pack Installation wizard for ConfigMgr, version 1511 or 1602
  • Feature names and descriptions in the Features node of the Updates and Servicing section of the console, version 1606
  • Prerequisite names and descriptions in the Updates and Servicing status section of the console in ConfigMgr, version 1606

Note This update applies only to ConfigMgr current branch sites that were installed or upgraded before September 26, 2016. Installations that were made after that time don't experience the symptoms that are described in this section.

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Resolution

To resolve this issue, apply this hotfix. This hotfix contains an SQL script (correctfeaturelocstring.sql) that must be manually run against the site database for the Central Administration Site (CAS) or stand-alone primary site.

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For System Center Configuration Manager, current branch
File nameFile versionFile sizeDateTimePlatform
Correctfeaturelocstring.sqlNot applicable150,22828-Sep-201616:18Not applicable

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References

Install Updates for System Center Configuration Manager

Learn about the terminology Microsoft uses to describe software updates.

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Keywords: SCCM, kb, kbbug, kbsurveynew, kbhotfixserver, kbfix, ConfigMgrCB, kbautohotfix, kbqfe, kbexpertiseinter

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Article Info
Article ID : 3196771
Revision : 3
Created on : 9/19/2017
Published on : 9/19/2017
Exists online : False
Views : 251