If you have configured and run a Recipient Connection
Agreement from Microsoft Windows 2000 Server to Exchange Server, in Active
Directory Connector (ADC), and then you use the Windows 2000 Users and
Computers snap-in to remove user accounts or e-mail attributes, you must also
remove the
ADC-Global-Names attribute from Exchange Server 5.5
computer recipients. You must complete this procedure before you establish a
new Recipient Connection Agreement between Exchange Server 5.5 and Exchange
2000 Server.
If this procedure is not completed, Exchange Server 5.5
user accounts and mailboxes may be deleted, and you must perform a restore from
backup.
There are two methods to resolve this behavior. You can use
the first method if there are few recipients to modify. You can use the second
method if you have several recipients to modify and you want to automate the
process by using a bulk directory export and you want to import by using a
Comma Separated Values (.csv) file.
Method 1: Manual Removal Process
From Exchange Server 5.5 computer recipients, you can verify that
the
ADC-Global-Names attribute exists.
WARNING: If you use the raw mode of the Exchange Server Administrator
program (
admin /r) incorrectly, serious problems may occur that may require you to
reinstall Microsoft Windows NT Server, Microsoft Exchange Server, or both.
Microsoft cannot guarantee that problems that result from using raw mode
incorrectly can be solved. Use raw mode at your own risk.
- Start the Microsoft Exchange Server Administrator program
in raw mode by typing the following at a command prompt:
c:\exchsrvr\bin\admin /r
- In Microsoft Exchange Administrator, select a server
recipient that has a mailbox, click File, and then click RAW Properties.
- In the Properties dialog box for the user, view the list of object attributes (the
list is alphabetical). At the top of the list verify that the
ADC-Global-Names attribute is present.
- To remove the ADC-Global-Names attribute,
select the ADC-Global-Names attribute, click Remove, and then click Apply.
Note Make sure that you remove the ADC-Global-Names
values for all the affected users.
Method 2: Automating Removal Process
If you have many recipients that must have this attribute
removed, you can automate the process by using a .csv file with the following
three headers:
- Obj-Class
- Directory Name
- ADC-Global-Names
Note The following example assumes that you use a .csv file that has
the name "ADC-Global-Names.csv".
- Copy the .csv file to your Exchange Server 5.5 computer's
hard disk.
Note If you have a limited number of mailboxes that you can export to
a floppy disk, this procedure can be good to use because you must use Microsoft
Excel to view, and then modify, the exported file. - Open Microsoft Exchange Administrator, and then on the Tools menu, click Directory Export.
- Verify that the correct Exchange Server 5.5 computer name
is selected.
- Verify that the Export File is the destination file that you want:
ADC-Global-Names.csv
- Under Export Objects, verify that the Mailboxes check box is selected.
- Click the Export button.
This procedure exports the following three
attributes for each Mailbox object on this Exchange Server 5.5 computer to the
destination .csv file:
- Obj-Class
- Directory Name
- ADC-Global-Names
- When the export is complete, open the .csv file.
Note You must do this procedure on a computer that has Excel
installed. - If the .csv file is present, remove the attribute under
the ADC Global Names header, (delete the column contents, except for the
header).
- Replace the contents of each row in the column (currently
the ADC-Global-Names attribute), with the following text:
~del
This deletes the ADC-Global-Names attribute when you run a directory import. - Save the changes in .csv format.
- Open Microsoft Exchange Administrator, and then on the Tools menu, click Directory Import.
- In the Directory Import dialog box, verify that the correct Exchange Server 5.5 computer
name is selected.
- Verify that the Import File text box points to:
ADC-Global-Names.csv
- You can run the export again to verify that the ADC-Global-Names attribute no longer exists.