You must install ISA Server Service Pack 1 (SP1) before you apply the following hotfix.
For additional information about how to obtain the latest ISA Server service pack, click the article number below
to view the article in the Microsoft Knowledge Base:
313139 How to Obtain the Latest Internet Security and Acceleration Server
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To install the fix, run the self-extracting file. You do not have to restart the ISA Server computer. If the computer is part of an ISA Server array, you do not have to shut the whole array down; you can still install this fix on a one-by-one basis.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
11-June-2002 18:38 3.0.1200.178 386,832 W3proxy.exe
This fix also applies to the French, German, Spanish, and Japanese versions of ISA Server.