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Feature updates may not install on devices that point to intranet locations on Windows 10


View products that this article applies to.

Symptoms

When you install a feature update on Windows 10, version 1607, Windows 10, version 1809, or Windows 10, version 1903, the devices may not receive the latest driver updates for the following device drivers if the devices point to an intranet location:
 
  • Surface Pro 4 Camera
  • DisplayLink for USB displays
Note In this scenario, we recommend that users receive the latest updates and drivers during the setup process for an optimized user experience and to reduce the chances of update failures and other upgrade-related issues. 

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Cause

This issue occurs because the latest updates and drivers may not be available from an intranet location.

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Resolution

Use one of the following options to make sure that devices are receiving the latest updates and drivers directly from Windows Update and not from an intranet location during the setup or upgrade process.

Option 1

Manually download and install the latest required drivers after the setup or upgrade process is completed.



Option 2

Configure the devices to receive updates directly from Windows Update. To do this, follow these steps:

  1. Start the setup or upgrade process on the computers.
  2. After the process finishes successfully, run the following Windows PowerShell script to configure the devices to receive updates directly from Windows Update.

    #Set machine to go to WU/MU
    if (test-path HKLM:\software\policies\microsoft\windows\windowsupdate)
    {
    Create-LogEntry "Found Windows Update Policy. Removing it."
    Try
    {
    Remove-item HKLM:\software\policies\microsoft\windows\windowsupdate -Force -Recurse
    Stop-service -name wuauserv
    Start-Sleep 30
    Start-Service -name wuauserv
    }
    Catch {}
    }


    Important After you run this script, the computers no longer receive updates from WSUS. Instead, they receive updates from WU until the policy is reapplied.
  3. In Settings, check for updates to find the new drivers from Windows Update.
  4. After all the devices are updated to have the latest available drivers, run gpupdate /force to restore the Group Policy settings to state before running the above mentioned PowerShell script.


Option 3

In System Center Configuration Manager, configure Operating System Deployment (OSD) to deploy the update.

ConfigMgr OSD provides an option in the task sequence to override Group Policy settings and point devices to Windows Update during the installation. To enable this feature, follow these steps:

  1. Open the task sequence editor.
  2. Select the Dynamically update Windows Setup with Windows Update check box, as shown in the following screen shot.

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More Information

For more information about the DisplayLink feature on Windows 10, see the following DisplayLink support article:
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


Third-party contact disclaimer
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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Keywords: kb

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Article Info
Article ID : 3193470
Revision : 15
Created on : 5/17/2019
Published on : 5/21/2019
Exists online : False
Views : 444