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XADM: Information Store Process Uses High CPU When BkExpandDontRun Is Enabled

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This article was previously published under Q318899

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Symptoms

A thread in the information store (Store.exe) process may use a large amount of the CPU process when BkExpandDontRun is enabled in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExCDO\Parameters

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Cause

The logic in the code does not permit the thread to sleep. This causes the thread to loop.

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Resolution

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: Information store

File nameVersion
Excdo.dll6.0.5770.68

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.

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Status

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

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Keywords: KB318899, kbfix, kbexchange2000sp3fix, kbexchange2000presp3fix, kbbug

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Article Info
Article ID : 318899
Revision : 4
Created on : 2/20/2007
Published on : 2/20/2007
Exists online : False
Views : 246