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Lync 2013 (Skype for Business) VDI client crashes after you install KB3115033 and HDX RealTime Optimization Pack 2.1

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Symptoms

After you install June 7, 2016, update for Microsoft Lync 2013 (Skype for Business) and Citrix HDX RealTime Optimization Pack 2.1, Lync 2013 (Skype for Business) virtual desktop infrastructure (VDI) client may crash. 

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Resolution

To fix this issue, install the September 6, 2016, update (KB3118281) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.
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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseadvanced, kb

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Article Info
Article ID : 3188250
Revision : 1
Created on : 1/7/2017
Published on : 9/6/2016
Exists online : False
Views : 335