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Blank window is displayed when you join a meeting without audio devices in Lync 2013 (Skype for Business)

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Symptoms

Assume that you install June 7, 2016, update for Lync 2013 (Skype for Business). Then, you join a meeting without audio devices. In this situation, a blank window is displayed. The expected scenario is that you receive a message that indicates that you can't join the meeting because of no audio device. 

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Resolution

To fix this issue, install the September 6, 2016, update (KB3118281) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 3186688
Revision : 1
Created on : 1/7/2017
Published on : 9/6/2016
Exists online : False
Views : 302