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Can't install reporting extension on SQL Server 2016 for Microsoft Dynamics AX 2012 R3

View products that this article applies to.

SQL Server 2016 new Reporting Services web portal has replaced Report Manager. The new web portal lives in the RSWebApp folder but doesn't use the same ASP.NET framework.


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Resolution

Dynamics AX setup now covers this scenario while configuring the web portal.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


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Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have one of the following products installed to apply this hotfix:
  • Microsoft Dynamics AX 2012 R3

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics AX 2012 R3
File nameFile versionFile sizeDateTimePlatform
Aximpactanalysis.exeNot Applicable62,13618-Feb-201620:00x86
Axupdate.exeNot Applicable62,12018-Feb-201620:00x86
Clientoba32.mspNot Applicable29,294,59206-Aug-201618:48Not Applicable
Clientoba64.mspNot Applicable29,495,29606-Aug-201618:35Not Applicable
Commercedataexchangeasyncclient.mspNot Applicable2,797,56806-Aug-201618:48Not Applicable
Commercedataexchangeasyncserver.mspNot Applicable753,66406-Aug-201618:48Not Applicable
Commercedataexchangereal-timeservice.mspNot Applicable1,118,20806-Aug-201618:48Not Applicable
Components32.mspNot Applicable21,180,41606-Aug-201618:35Not Applicable
Components64.mspNot Applicable39,165,95206-Aug-201618:36Not Applicable
Dixf_aos32.mspNot Applicable118,78406-Aug-201618:48Not Applicable
Dixf_aos64.mspNot Applicable118,78406-Aug-201618:48Not Applicable
Dixf_client32.mspNot Applicable229,37606-Aug-201618:48Not Applicable
Dixf_client64.mspNot Applicable229,37606-Aug-201618:48Not Applicable
Dixf_service32.mspNot Applicable499,71206-Aug-201618:48Not Applicable
Dixf_service64.mspNot Applicable499,71206-Aug-201618:48Not Applicable
Helpserver64.mspNot Applicable880,64006-Aug-201618:48Not Applicable
Objectserver32.mspNot Applicable10,579,96806-Aug-201618:48Not Applicable
Objectserver64.mspNot Applicable12,636,16006-Aug-201618:36Not Applicable
Retailchanneldatabase.mspNot Applicable1,204,22406-Aug-201618:48Not Applicable
Retaildatabaseutility.mspNot Applicable2,437,12006-Aug-201618:48Not Applicable
Retailhardwarestation.mspNot Applicable1,986,56006-Aug-201618:36Not Applicable
Retailheadquarters32.mspNot Applicable27,955,20006-Aug-201618:36Not Applicable
Retailheadquarters64.mspNot Applicable27,766,78406-Aug-201618:40Not Applicable
Retailmodernpos.mspNot Applicable23,912,44806-Aug-201618:40Not Applicable
Retailpos.mspNot Applicable43,192,32006-Aug-201618:41Not Applicable
Retailsaltutility32.mspNot Applicable180,22406-Aug-201618:48Not Applicable
Retailsaltutility64.mspNot Applicable319,48806-Aug-201618:48Not Applicable
Retailscaleoutdeployment.mspNot Applicable20,242,43206-Aug-201618:36Not Applicable
Retailserver.mspNot Applicable2,371,58406-Aug-201618:41Not Applicable
Setupsupport32.mspNot Applicable13,172,73606-Aug-201618:35Not Applicable
Setupsupport64.mspNot Applicable20,692,99206-Aug-201618:35Not Applicable
Uspayroll32.mspNot Applicable90,11206-Aug-201618:48Not Applicable
Uspayroll64.mspNot Applicable6,418,43206-Aug-201618:41Not Applicable
Vstools32.mspNot Applicable1,150,97606-Aug-201618:48Not Applicable
Vstools64.mspNot Applicable1,150,97606-Aug-201618:35Not Applicable
Warehouse.mspNot Applicable77,82406-Aug-201618:48Not Applicable
Axsetupsp.exe6.3.4000.4542,018,71221-Jun-201607:12x86
Axsetupsplib.dll6.3.4000.45494,62421-Jun-201607:12x86
Axsetupui.exe6.3.4000.454364,95221-Jun-201607:12x86
Axutillib.dll6.3.3000.1547981,40018-Feb-201620:00x86
Dixfserviceprereqhelper.exe6.3.4000.45348,56021-Jun-201607:12x86
Microsoft.dynamics.servicing.dependencypackage.dll6.3.164.354640,18418-Feb-201620:00x86
Microsoft.dynamics.servicing.graphlibrary.dll6.3.164.238445,80018-Feb-201620:00x86
Microsoft.dynamics.servicing.operations.dll6.3.164.238444,26418-Feb-201620:00x86
Axsetupsp.resources.dll6.3.4000.533519,59227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533507,30427-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533495,01627-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533511,40027-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533507,30427-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533523,68827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533540,07227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533572,84027-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533490,92027-Jun-201619:31x86
Microsoft Dynamics AX 2012 R3 Retail SDK OnlineChannel
File nameFile versionFile sizeDateTimePlatform
Aximpactanalysis.exeNot Applicable62,13618-Feb-201620:00x86
Axupdate.exeNot Applicable62,12018-Feb-201620:00x86
Desktop.iniNot Applicable4801-Jul-201302:00Not Applicable
Retailonlinechannel.mspNot Applicable141,123,58406-Aug-201618:43Not Applicable
Retailsdk.mspNot Applicable320,192,51206-Aug-201618:54Not Applicable
Axsetupsp.exe6.3.4000.4542,018,71221-Jun-201607:12x86
Axsetupsplib.dll6.3.4000.45494,62421-Jun-201607:12x86
Axsetupui.exe6.3.4000.454364,95221-Jun-201607:12x86
Axutillib.dll6.3.3000.1547981,40018-Feb-201620:00x86
Dixfserviceprereqhelper.exe6.3.4000.45348,56021-Jun-201607:12x86
Microsoft.dynamics.servicing.dependencypackage.dll6.3.164.354640,18418-Feb-201620:00x86
Microsoft.dynamics.servicing.graphlibrary.dll6.3.164.238445,80018-Feb-201620:00x86
Microsoft.dynamics.servicing.operations.dll6.3.164.238444,26418-Feb-201620:00x86
Axsetupsp.resources.dll6.3.4000.533519,59227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533507,30427-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533495,01627-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533511,40027-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533507,30427-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533523,68827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533503,20827-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533540,07227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533499,11227-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533572,84027-Jun-201619:31x86
Axsetupsp.resources.dll6.3.4000.533490,92027-Jun-201619:31x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertisebeginner, kbexpertiseinter, kbexpertiseadvanced, kbnoloc, kbqfe, kbmbsmigrate, kbmbspartner, kb, kbsurveynew, kbautohotfix, kbmbsquickpub, kbhotfixserver

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Article Info
Article ID : 3184496
Revision : 4
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 382