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"Error: Unable to determine the identity of domain." when you import Persistent Chat data in Lync Server 2013


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Symptoms

When you run the Import-CsPersistentChatData command to migrate the exported data to Microsoft Lync Server 2013 Persistent Chat server, the operation fails and you receive error messages that resemble the following:
Error: Unable to determine the identity of domain.
Error: An error occurred: "System.ObjectDisposedException" "Can not access a closed Stream."

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Cause

This issue occurs because the input data size has exceeded the 10,000 item limitation.

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Resolution

To fix this issue, install the August 2016 cumulative update 5.0.8308.965 for Lync Server 2013.

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Keywords: kbfix, kbqfe, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 3182620
Revision : 1
Created on : 1/7/2017
Published on : 8/23/2016
Exists online : False
Views : 216