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Long silence when you dial into a meeting in Lync Server 2013 that has name recording disabled

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Symptoms

Assume that Microsoft Lync server 2013 File Share server is experiencing high latency. In this situation, when you dial into a conference, you experience long periods of silence. This is caused by the latency on file I/O operations to the file server.

Additionally, after you turn off name recording by running the Set-CsDialInConferencingConfiguration -EnableNameRecording $false cmdlet in this situation, you continue to experience the same issue.

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Cause

This issue occurs because the Lync Conference Attendant Application (CAA) process doesn't end all file share I/O requests to the file share server when name recording is disabled.

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Resolution

To fix this issue, install the August 2016 cumulative update 5.0.8308.965 for Lync Server 2013, Conferencing Attendant.

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Keywords: kbfix, kbsurveynew, kbqfe, kbexpertiseinter, kb

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Article Info
Article ID : 3182613
Revision : 1
Created on : 1/7/2017
Published on : 8/23/2016
Exists online : False
Views : 199