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"HResult: 0x80004005" error when configuring Microsoft Dynamics CRM for Microsoft Office Outlook

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Symptoms

When attempting to configure Microsoft Dynamics CRM for Microsoft Office Outlook, you receive the following error:

"There is a problem communicating with the Microsoft Dynamics CRM server. The server might be unavailable. Try again later. If the problem persists, contact your system administrator.

HResult: 0x80004005    at Microsoft.Interop.Mapi.CRcwMsgServiceAdmin.ConfigureMsgService..."

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Cause

This error can occur if there is a problem with your installation of Microsoft Outlook.

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Resolution

Repairing your Office programs may resolve this issue.

1. Close all running Office programs (such as Outlook, Word, or PowerPoint).

2. Open Windows Control Panel and click Programs and Features.

3. In the list of installed programs, right click Microsoft Office, click Change, and follow the prompts.

Note: If you are using Office Click-to-Run, see Repair Office Click-to-Run steps.
        

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More Information

If you still encounter issues installing, enabling, or connecting CRM for Outlook with a CRM Online organization, run the Microsoft Support and Recovery Assistant.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 3182535
Revision : 1
Created on : 1/7/2017
Published on : 7/29/2016
Exists online : False
Views : 291