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Lync 2013 (Skype for Business) is stuck when you try to sign in

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Symptoms

This issue occurs when you try to sign in Microsoft Lync 2013 (Skype for Business) with any presence status. 

When this issue occurs, you're stuck in the sign-in process and can't sign in unless you manually cancel the sign-in and then sign in again.

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Resolution

To fix this issue, install the July 5, 2016, update (KB3115261) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3172186
Revision : 1
Created on : 1/7/2017
Published on : 7/5/2016
Exists online : False
Views : 228