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Can't make Enterprise Voice calls when Lync 2013 (Skype for Business) connects to the external network

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Symptoms

When this issue occurs, users that are connected remotely can't make Enterprise Voice calls in Microsoft Lync 2013 (Skype for Business).
To fix this issue, install the July 5, 2016, update (KB3115261) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3172184
Revision : 1
Created on : 1/7/2017
Published on : 7/5/2016
Exists online : False
Views : 241