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The "OK" Button is dimmed when you select a response group in Forward Calls in Lync 2013 (Skype for business)

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Symptoms

This issue occurs when you open the Forward Calls dialog box by selecting Tools > Options > Call Forwarding > Unanswered calls will go to in order to select a response group in Microsoft Lync 2013 (Microsoft Skype for business). 

When this issue occurs, the response group can't be selected.

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Resolution

To fix this issue, install the June 7, 2016, update (KB3115033) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3169041
Revision : 1
Created on : 1/7/2017
Published on : 6/14/2016
Exists online : False
Views : 266