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Skype for Business 2016 crashes when you try to open the contact card of a user

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Symptoms

Assume that you select the SKYPE DIRECTORY tab in Microsoft Skype for Business 2016 and search for a Skype user. Then, you rest the mouse on the user’s icon and click to open the contact card. In this situation, your Skype for Business 2016 client crashes.

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Resolution

To fix this issue, install the June 7, 2016, update (KB3115087) for Skype for Business 2016.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3166231
Revision : 1
Created on : 1/7/2017
Published on : 6/7/2016
Exists online : False
Views : 319