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Can't join a meeting when you have no audio or the audio connection fails in Lync 2013 (Skype for Business)

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Symptoms

You can't join a meeting in Microsoft Lync 2013 (Skype for Business) when one of the following conditions is true:
  • You're an audio and video (AV) enabled user, and you try to join a meeting that has the audio or video feature disabled.
  • You're an AV disabled user, and you try to join a meeting that has AV feature enabled.

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Resolution

To fix this issue, install the June 7, 2016, update (KB3115033) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3166220
Revision : 1
Created on : 1/7/2017
Published on : 6/7/2016
Exists online : False
Views : 278