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Skype for Business 2016 freezes or crashes when you start desktop sharing


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Symptoms

This update fixes the following issues when you start a screen-sharing session in Microsoft Skype for Business 2016:
  • Screen sharing freezes several minutes after it is started on a Windows 7 operating system.
  • Skype for Business client crashes when the sharer manipulates an Excel pivot table.
  • The viewer sees frozen images.

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Resolution

To fix this issue, install the June 7, 2016 update (KB3115087) for Skype for Business 2016.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3159724
Revision : 1
Created on : 1/7/2017
Published on : 6/7/2016
Exists online : False
Views : 202