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Hybrid graphics and Vsync results in graphic “tearing” in some games and apps on Windows 10

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Symptoms

In Windows 10, if you:

  • Have a hybrid graphics system (an integrated GPU and a separate one)
  • Run a game or app in windowed mode (instead of full-screen)
  • Have Vsync enabled

You may see “tearing” (graphic corruption/distortion) in the upper-left corner of the game or app window.

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Cause

This problem is due to a limitation of the hybrid graphics presentation stack in Windows 10.

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Resolution

To work around this issue, try running the app in full-screen mode, or disabling Vsync in the app’s options.

Note This might not work with all apps, in particular Autodesk.

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More Information

This issue has only been observed on specific devices which use hybrid graphics, and with specific software. Some applications it has been reported in are: the 3DMark graphics benchmark application, Autodesk Alias AutoStudio 2016, and certain games such as Path of Exile.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kb

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Article Info
Article ID : 3158621
Revision : 1
Created on : 1/7/2017
Published on : 4/20/2016
Exists online : False
Views : 165