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Preinstalled system applications and Start menu may not work when you upgrade to Windows 10 Version 1511

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Symptoms

Preinstalled system applications and the Start menu may not work on some computers when you upgrade from Windows 8 to Windows 10 Version 1511.

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Cause

This issue occurs because of a race condition that causes certain registry keys to become inaccessible to logged-in users. Therefore, the preinstalled system applications that have to touch those registry keys can't be installed during the appx deployment phase.

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How to get this update

Method 1: Windows Update

This update will be downloaded and installed automatically.

Method 2: Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Prerequisites

There are no prerequisites for installing this update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart information

You may be prompted to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbsurveynew, kbfix, atdownload, kbexpertiseinter, kb

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Article Info
Article ID : 3152599
Revision : 1
Created on : 1/7/2017
Published on : 5/11/2016
Exists online : False
Views : 258