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"New sharer joined the conference" message when you try to share your desktop in an online meeting in Lync Server 2013

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Symptoms

This issue occurs in a Microsoft Lync Server 2013 environment when you try to share your desktop in an online meeting, and the meeting attendees include a group that has a large number of users (such as 50).

When this issue occurs, the desktop-sharing attempt fails. Additionally, the following diagnostic message is displayed in the Call Detail Report (CDR) report:
New sharer joined the conference

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Resolution

To fix this issue, install the April 2016 cumulative update 5.0.8308.956 for the Lync Server 2013, Core Components.

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Workaround

To work around this issue, create a new meeting, and then let all the participants join the new one.

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Keywords: kbfix, kbsurveynew, kbqfe, kbexpertiseinter, kb

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Article Info
Article ID : 3148960
Revision : 1
Created on : 1/7/2017
Published on : 5/20/2016
Exists online : False
Views : 233