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Bootstrapper.exe doesn't start on a non-English version of Lync Server 2013 RTM


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Symptoms

Consider the following scenario:
  • You're on a Microsoft Lync Server 2013 RTM (5.0.8308.0) server that's running a non-English version.
  • You install the May 2015 Cumulative Update 5.0.8308.887 on the server.
  • You run the Bootstrapper.exe executable file.
In this scenario, Bootstrapper.exe can't be started. Additionally, you receive the following error message:
Error: The given key was not present in the dictionary.
▼ Details
└ Type: KeyNotFoundException
└ ▼ Stack Trace
└ at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at Microsoft.Rtc.Internal.Tools.Bootstrapper.BootstrapperTask.RemoveUnusedFeatures(Boolean scorch)
at Microsoft.Rtc.Management.Internal.Utilities.LogWriter.InvokeAndLog[T](Action`1 action, T arg)

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Cause

This issue occurs because a change in the Microsoft.Rtc.Management.Deployment.dll file in the English version of the file hasn't been made available to the non-English version of the file.

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Resolution

To fix this issue, install the April 2016 cumulative update 5.0.8308.956 for the Lync Server 2013, Core Components.

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Keywords: kbfix, kbqfe, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3148959
Revision : 1
Created on : 1/7/2017
Published on : 5/20/2016
Exists online : False
Views : 247