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Missing contacts when you search them in the 32-bit version of Skype for Business 2016

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Symptoms

Consider the following scenario:
  • You're using the 32-bit version of Microsoft Skype for Business 2016 on a computer that’s running a 64-bit operating system.
  • The client policy AddressBookAvailability parameter is set to FileDownloadOnly.

In this scenario, the client can't download the global address book (GalContacts.DB file). Therefore, you can't find any contacts when you search for them on the client.

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Resolution

To fix this issue, install the MS15-128: Description of the security update for Skype for Business 2016.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3140005
Revision : 1
Created on : 1/7/2017
Published on : 3/10/2016
Exists online : False
Views : 300