How To Set an SMTP Postmaster Account in Exchange 2000 Server

This step-by-step article describes how to set up a separate mailbox or designate a postmaster for your organization so that a user who has difficulties can contact an actual person. The default postmaster is the Exchange Administrator account.

Set Up the Postmaster Account

1. Click Start, point to Programs, point to Microsoft Exchange, and then click Active Directory Users and Computers.
2. Expand the domain, and then click the Users icon.
3. In the Details pane, right-click the mail-enabled user account that is to be the postmaster's account, and then click Properties.
4. In the Properties dialog box, on the E-mail Address tab, click New.
5. In the New E-mail Address dialog box, click SMTP Address, and then click OK.
6. In the Internet Address Properties dialog box, under E-mail address, type postmaster@domain.com, where domain.com is the organization's default domain name.
7. Click OK, and then click OK again, to quit the user's account.