Update 3134286 is available for the System Center 2012 R2 Service Manager Self-Service Portal

Other updates that are included

New features and fixed issues in this update

New features that are included in this release

• Query form element in request offerings now supports all configurations, including but not limited to the following:
  
  
  • Custom classes and relationships
  • List criteria for queries that depend on selections in other query
  • Combination classes (Type Projection) for querying
  • Ability to add selected items of a query to sub-activities at any level of hierarchy
  • User Portal user token in Query criteria
• The Self-Service Portal now filters the service offerings based on language.
• The Self-Service Portal now lets you configure a generic request button to associate default and language-specific request offerings.Read more about portal customizations here.
• Access for Announcements can now be controlled by using user roles.
• A share button has been added in all Portal pages to easily share a request offering, submitted request, activity, or Help article.

Issues that are fixed in this release

• User inputs are not populated in service requests when they are filed from the Self-Service Portal.
• The date picker is not available for date type fields in Request Offerings forms.
• Submitted service requests and incidents in the Portal enter a closed state.
• The Attached by field is not populated in the work item when you attach a file from the Portal.
• You cannot remove a Favorites item for request offerings.
• Help Article Search does not return results from all Knowledge Base articles.
• Activities listed under the "My Request" section are not sorted per their sequence.
• Mandatory attachments inside a service request do not work.
• Query allows multiple selection even when they configured to allow a single selection only.
• Pagination in a query does not work if the query is configured not to show object details.
• Search box in query form element does not appear if the query is configured not to show object details.
• Query field shows “No results found” by default instead of asking the user to refresh and fetch the results.
• Multiple refreshes distort the query UI.
• Regex tooltip does not appear for text fields in request offerings if it is constrained by .Net Regular Expression criteria.
• Action logs don't expand when any request is opened by using a direct URL.
• My Activity does not show the priority display name correctly.
• User Inputs data is displayed as XML in the Related request of My Activities.
• Request Offerings user templates that have predefined service items or configuration items generate an error during submission.
• Notes tab is missing from My Activities.
• Service offerings appear in an arbitrary order (they are now sorted alphabetically).
• Description field does not show multiple lines.
• Action log does not show an entry if a file is attached during the creation or update of a request.
• Full path is displayed in file name and the Attached by property is not set when you attach a file from the Portal.
• My Activities filter does not work in the Portuguese-Brazil language locale.

How to obtain and install update 3134286 for System Center 2012 R2 Service Manager Self-Service Portal

Download information

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