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ISA Microsoft Management Console Is Slow to Open


View products that this article applies to.

This article was previously published under Q313328

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Symptoms

The ISA Microsoft Management Console (MMC) may take a long time to open in both Taskpad and Advanced views.

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Cause

When site and content rules and protocol rules are applied to users and groups from remote domains, the ISA MMC verifies the trusted accounts before it displays the list. If these trusts are across slow network connections or the trusts cannot be verified, opening the ISA MMC can take several minutes.

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Workaround

The "Applies to" column shows the users and groups to which the rule applies. To work around this problem, remove the "Applies to" column from the Site and Content Rules folder and the Protocol Rules folder. To do this, follow these steps:
  1. Open the ISA MMC.
  2. Expand Servers and Arrays.
  3. Expand the array.
  4. Expand the Access Policy.
  5. Select the Site and Content Rules folder.
  6. Right-click the folder, select View, and then click Choose Columns.
  7. Remove the Applies to column and click OK.
  8. Repeat these steps for the Protocol Rules folder.

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Status

This behavior is by design.

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Keywords: KB313328, kbprb, kbenv

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Article Info
Article ID : 313328
Revision : 1
Created on : 2/4/2002
Published on : 2/4/2002
Exists online : False
Views : 288