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Lync 2013 (Skype for Business) call monitor UI flashes constantly

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Symptoms

When you background the user interface of a remote call control (RCC) call in Microsoft Lync 2013 (Skype for Business), a call control window that's constantly flashing is displayed. The call control window appears as follows:

A screen shot of call monitor

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Resolution

To fix this issue, install the January 12, 2016 update (KB3114502) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3132304
Revision : 1
Created on : 1/7/2017
Published on : 1/12/2016
Exists online : False
Views : 242